Profile & Settings.

Several pages control how ListingStack represents you and works on your behalf: Profile (your identity — photo, name, bio, slug), Email settings (how your emails behave), the AI concierge, calendar connection, lead forwarding, and billing. This page walks through all of them.

Profile

Everything on the Profile page feeds into other parts of the app:

• Photo — shown in email headers, email signatures, and at the top of your public site. See Photo prioritybelow for what happens when it's not set.
• Full name— used as the "From" display name on emails (unless you override it with From name in email settings) and as the heading on your public site.
• Headline and bio — shown on your public site, directly under your name. Headline is one line; bio is longer-form.
• Professional title— the label shown next to your name on your public site (default "Real Estate Agent"). REALTOR® is available as a choice — select it only if you're a National Association of REALTORS® member, since it's their members-only mark.
• URL slug— the path your public site lives at, generated from your name at signup and unique across ListingStack. It's shown here for reference; there's no in-app editor for it today.

Photo priority

Wherever you need your photo in an email or on your site, ListingStack resolves it in this order:

1. Photo uploaded via Profile
2. Clerk profile image (auto-captured when you signed up via Google etc.)
3. A generic house placeholder (the default)

If you want control over what clients see, upload a dedicated headshot on Profile. The Clerk fallback is mostly useful if you haven't gotten around to uploading one yet — better than the default house image, worse than a proper professional photo.

Email settings

The email settings page is split into two sections:

1. Drip email campaigns

Controls for the recurring emails that go to all your confirmed subscribers:

• Frequency, Send Day, Send Time — the schedule
• From Name — display name on outgoing drip emails
• Reply-to Email — where replies land (blank = your account email)
• Auto-generate — let the AI write one if you haven't composed by the scheduled date
• Auto-enroll all new leads — every new contact with an email gets an opt-in invite (default: only past_client and sphere types)

2. Personal response emails

Controls for the one-off ad-hoc emails you send from lead pages:

• Include signature block — on by default. Turn off to send completely unbranded personal emails.
• Custom signature text — optional free-form text appended below the signature. Good for license number, brokerage, phone.

AI concierge settings

Concierge settings controls how the AI Lead Concierge handles your conversations:

• AI concierge enabled — when on, the AI automatically responds to new leads and sends nurture nudges; turn off to pause all AI activity (conversations are still recorded).
• Review all replies before sending — off by default, meaning the AI sends safe replies on its own. Turn it on and every AI-generated reply is saved as a draft for your approval instead, and nothing goes out automatically.

See the AI Lead Concierge guide for the full story on how it replies to leads.

Calendar connection

On Calendar, a status control in the header lets you Connect Google or, once connected, see your synced account and Disconnect. A reconnect prompt appears if Google needs you to re-authorize. If Google sync isn't enabled yet for your workspace, you'll see "Google sync coming soon" instead of a connect button — the calendar itself still works fully without it.

Lead forwarding address

Lead forwardinggives you a dedicated email address to forward lead alerts to from sources like Realtor.com, Facebook Lead Ads, or Zillow — the page includes step-by-step guides for each. Your forwarding address is reserved as soon as your account is created, but forwarded-lead ingestion switches on once inbound email is enabled for your workspace; until then, forwarded messages won't be turned into leads.

Custom Fields

Beyond what's on this page, you can also define reusable custom field values — a license number, office address, disclosure line, anything your brokerage repeats across paperwork — and drop them into any document template as {{custom.field}}. They're managed at Documents → Custom Fields; see the Documents guide for how templates use them.

Billing

Billingshows your current plan and subscription status (Trial, Active, Past due, Canceled, or no subscription), along with your trial-end or renewal date when one applies. If you don't have a subscription yet, you'll see a Subscribe link; otherwise a Manage subscription button opens the billing portal to manage payment and your subscription.

Notifications

The bell icon at the top of the app shows any notifications on your account. Click a notification to jump to the underlying record. On hover, an × lets you dismiss individual notifications; Clear all wipes the list entirely (irreversible).

Mark all readsilences the unread badge without deleting anything — useful when you've seen everything but want to keep the history.

What can't be changed here

Some account-level controls live in Clerk's Manage profile modal (accessible via the Clerk button in the header): password, two-factor auth, connected social accounts. Email address changes also go through Clerk.